James Kaikis
Chief Solutions Officer
Aligning the Customer Experience
Many businesses are “doing more with less” by restructuring their organizations. This has led to a massive opportunity for PreSales professionals to take leadership over both solutions engineering and professional services, forming a broader Solutions organization that bridges the gap between PreSales and post-sales. Join James Kaikis, Chief Solutions Officer at TestBox, to learn why this trend is happening and how to advocate for this shift in your organization to further evolve our profession into a critical GTM need and transform your customer experience.
Reorient your Solutions organization around the customer
Understand the state of sales and convergence of trends leading to change
Learn about the evolution of PreSales to Solutions
Empower your team to fix the handoff
Focus on Value Realization to ensure your customers are successful
